![]() Log in again and check for improvements.Install the app again and reboot your device.Open Play Store and navigate to WhatsApp.Many users managed to address the problem by reinstalling WhatsApp.įollow these instructions to reinstall WhatsApp via the Play Store: Solution 5 – Reinstall WhatsAppįinally, if none of the previous solutions worked, we recommend reinstalling the app and trying again. Clear the Cache and then Data and reboot your device.After clearing the cache and data, you’ll need to reinsert your phone number to sign in again.įollow these instructions to clear the cache and data from WhatsApp: ![]() If WhatsApp is not ringing even after you’ve followed the aforementioned troubleshooting steps, try clearing data and cache from the app. You can do that in the Settings app, under Apps > WhatsApp > Battery. Alternatively, you can lock WhatsApp in RAM from the Recents screen. That’s why we recommend disabling Battery optimization and whitelisting WhatsApp in System Manager. In addition, battery optimization, although advised, might prevent WhatsApp from working, especially on Huawei’s EMUI. The main downside of OEM Android skins (besides the bloatware, obviously) are those pesky, aggressive managers that will kill apps and prevent them from working in the background. Solution 3 – Disable System and Battery optimization for WhatsApp Follow the instructions in the first solution and either set the WhatsApp ringtone to None or choose some other system sound. Any of the pre-installed system sounds will do. To resolve this, you should switch from a local ringtone to a default one. Namely, if you set a custom ringtone and the audio file gets deleted or moved, WhatsApp should switch to a system ringtone automatically. Of course, there’s an option to change the Whatsapp ringtone and that’s where the issue might occur. Instead of using its ringtone like some other instant messengers, WhatsApp uses the system-set ringtone by default. Solution 2 – Use a default system ringtone Enable Show notifications, set Importance to High, set Ringtone to None (it will use the default ringtone that way), and, finally, ensure that Notifications are allowed on the lock screen.Īdditionally, you can check out our article about managing permissions on Android for more info.After that, scroll down and open Call notifications.Firstly, make sure that Show notifications and Lock screen notifications are enabled.Choose Apps (App Manager or Manage Apps). ![]() Here’s how to allow Call Notifications for WhatsApp: So, let’s inspect the Notification settings for WhatsApp and ensure that the device will ring the next time you receive a call. Chances are Call notifications are either completely disabled or not permitted on the lock screen. Let’s start by inspecting System Notification settings and permissions. Solution 1 – Check Notification and Permission settings Disabling Battery optimization so WhatsApp can work in the background.Allow WhatsApp to use Mobile data in Settings > Apps > WhatsApp > Mobile Data. ![]()
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